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Customer Stories

Trusted by 130+ organisations across 13 regions

See how municipalities, utilities, hospitals, MSPs, and critical infrastructure operators across the globe use Gatekeeper to achieve compliance, consolidate tooling, and secure critical infrastructure.

Municipality of Westerkwartier

Local Government · Netherlands · ~650 employees · 23 locations

Challenge

Westerkwartier needed to comply with NIS2 (Article 21–23) across 23 physical sites, each with its own network, but was managing compliance using disconnected spreadsheets and four separate tools.

Solution

Gatekeeper replaced their network scanner, CMDB, compliance tracker, and ticketing system. Automated discovery populated the CMDB in 48 hours, and the NIS2 framework template generated audit-ready evidence packages for their regional regulator.

Results

  • NIS2 compliance score from 41% to 94% in six weeks
  • Four legacy tools decommissioned
  • Audit preparation reduced from three weeks to one afternoon

The auditor said it was the best-prepared NIS2 evidence package they had seen from any municipality in our region.

Erik de Vries

Head of IT Security, Municipality of Westerkwartier

Scope

Enterprise

Duration

3-8 weeks

Impact

High ROI

Reference Call Available

Speak directly with this customer under NDA to discuss implementation details and real-world outcomes.

Request Call →

Waternet

Water Board / Critical Infrastructure · Netherlands · ~1,800 employees · OT & IT environments

Challenge

Waternet operates critical water treatment and distribution infrastructure with strict BIO (Baseline Informatiebeveiliging Overheid) requirements. Their OT network segments were completely invisible to existing IT tools.

Solution

Air-gapped Gatekeeper agents were deployed on the OT network segments. The CMDB auto-discovered 2,400+ devices across both IT and OT, and the BIO compliance template mapped directly to their existing controls.

Results

  • Full visibility across IT and OT networks for the first time
  • BIO compliance score improved from 58% to 91%
  • Zero outbound connections from OT segments (air-gapped)

For the first time we can present one unified compliance report covering both our corporate IT and operational technology environments.

Marieke Jansen

CISO, Waternet

Scope

Enterprise

Duration

3-8 weeks

Impact

High ROI

Reference Call Available

Speak directly with this customer under NDA to discuss implementation details and real-world outcomes.

Request Call →

University Medical Center Amsterdam

Healthcare · Netherlands · ~7,200 employees · 850+ connected medical devices

Challenge

UMC Amsterdam faced strict HIPAA and Dutch patient data protection (AVG) requirements across 12 hospital departments. Device discovery was incomplete, medical device changes were untracked, and compliance audits required manual evidence collection across fragmented systems.

Solution

Gatekeeper deployed remote agents across all 12 departments. Network discovery automatically inventoried all 850+ medical devices. The multi-framework compliance engine generated audit-ready evidence packages for both HIPAA and AVG requirements simultaneously.

Results

  • Medical device inventory increased from 420 to 850+ tracked devices
  • Regulatory audit preparation time reduced from 6 weeks to 3 days
  • Zero security incidents from unknown devices (baseline: 2-3 per year)

Patient data security is non-negotiable. For the first time we have complete visibility of every device that can access patient records. The automated compliance reporting for HIPAA and AVG requirements eliminated weeks of manual audit preparation.

Dr. Hans van der Meer

Chief Information Security Officer, UMC Amsterdam

Scope

Enterprise

Duration

3-8 weeks

Impact

High ROI

Reference Call Available

Speak directly with this customer under NDA to discuss implementation details and real-world outcomes.

Request Call →

Province of Fryslân

Provincial Government · Netherlands · ~900 employees · 8 sites

Challenge

Fryslân faced simultaneous audits for NIS2, BIO, and ISO 27001. Three different compliance frameworks, three different auditors, and evidence had to be prepared separately for each.

Solution

Gatekeeper’s multi-framework compliance engine mapped existing controls to all three frameworks simultaneously. Evidence packages were generated per framework with a single click.

Results

  • Three regulatory frameworks managed from one platform
  • Audit preparation for all three frameworks completed in one day
  • Passed all three audits on first attempt

Our CISO required evidence packages for three regulators simultaneously. Gatekeeper generated audit-ready PDFs for each framework in under a minute. That alone justified the entire platform cost.

Lars Molenaar

IT Security Lead, Province of Fryslân

Scope

Enterprise

Duration

3-8 weeks

Impact

High ROI

Reference Call Available

Speak directly with this customer under NDA to discuss implementation details and real-world outcomes.

Request Call →

Worldwide coverage

Trusted by 133+ organisations across 13 regions

From municipalities and hospitals to energy utilities and defence contractors.

Lonestar Municipal Water District

Water Utility

Texas, United States·~380 employees · 12 sites

We went from zero asset visibility in our SCADA network to a full inventory in 72 hours.

Robert Garza

IT Director

Manitoba Hydro

Electric & Gas Utility

Manitoba, Canada·~5,400 employees

Air-gapped deployment for our SCADA network monitoring runs without any cloud dependency whatsoever.

Brian Flett

Senior Security Architect

Zweckverband Bodensee-Wasserversorgung

Water Supply

Baden-Württemberg, Germany·~250 employees

Critical water infrastructure serving four million people requires uncompromising security monitoring. Gatekeeper delivers.

Ralf Zimmermann

Technischer Leiter

Aloha Pacific Medical Center

Healthcare

Hawaii, United States·~1,600 employees

Remote deployment to our island facilities was seamless. Each location runs its own agent with local scanning.

Dr. Keoni Lau

Director of Health IT

Stad Antwerpen — Digipolis

Municipal IT Services

Antwerp, Belgium·~800 employees · serves 530,000 citizens

NIS2 compliance for a city of half a million citizens requires automated discovery. Manual inventory was simply not viable.

Bart Wouters

Head of Security Operations

City of Ottawa

Municipal Government

Ontario, Canada·~18,000 employees

Multi-framework compliance for municipal, provincial, and federal requirements is managed from a single platform.

Alexandre Tremblay

Manager, Information Security

Gdańskie Wody

Water Utility

Pomerania, Poland·~800 employees

Water treatment SCADA security monitoring gives us confidence that our operational systems are protected from cyber threats.

Anna Lewandowska

Kierownik IT

BC Hydro

Electric Utility

British Columbia, Canada·~6,800 employees

NERC CIP compliance for our generation and transmission assets is now continuously tracked rather than annually assessed.

Michael Chen

Manager, Cyber Security Operations

Havenbedrijf Rotterdam

Port Operations

South Holland, Netherlands·~1,200 employees

OT network visibility in our port infrastructure was the missing piece. Gatekeeper delivered without disrupting operations.

Jan-Willem Bakker

Manager Cybersecurity

By the numbers

Measurable impact across every deployment

94%

Average NIS2 compliance score achieved

62%

Average tooling cost reduction

<1 min

Compliance report generation time

48 hrs

Average time to full CMDB population

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